Best Virtual Receptionist for Lawyers: Why Opus Virtual Offices Leads the Way

 Let’s explore why Opus is the best virtual receptionist for lawyers and law firms and how it helps attorneys focus on what really matters: their legal practice and billable hours.

Running a successful law firm today means balancing leads, client communication, administrative tasks, and billable hours. While many attorneys still rely on in-house receptionists and paralegals, hiring full-time staff members can be expensive and limiting, especially when starting out.

That is why more attorneys are turning to virtual receptionists for law firms as an economical and professional solution. Among all the options available, Opus Virtual Offices stands out as the best virtual receptionist for lawyers and law firms.

Why Virtual Receptionists for Law Firms Are Growing

Female lawyer reviewing case files in a prestigious office with holographic virtual receptionist at Opus Virtual Office

Virtual receptionists are no longer a luxury—they are becoming a necessity in the legal industry. Prospective clients expect fast responses, professional communication, and consistent call answering. For attorneys who juggle court appearances, client meetings, and research, a virtual receptionist service ensures no incoming calls are missed.

One of the key benefits of having a virtual receptionist for law firms is the ability to filter out spam calls, marketing, and robocalls.

This allows your team to focus on genuine leads or on your law firm client rather than wasting time on unqualified inquiries. By narrowing down potential clients, legal virtual receptionist services provide an efficient legal intake process that ensures attention is focused on the most valuable and promising cases.

The Limitations of an In-House Legal Receptionist

Many firms still rely on an in-house receptionist. While dedicated staff members can greet walk-in clients, answer calls, and be “the face” of your business, this approach comes with cons & limitations:

  • High cost of staffing full-time employees
  • Difficulty multi-tasking & handling high-volume incoming calls 
  • High turnover rate for call center / reception positions cost you thousands per year *
  • Less flexibility in managing administrative tasks or scaling with your firm’s specific needs

By contrast, virtual receptionist services for law firms with Opus VO provides predictable pricing, flexibility, and the ability to handle high call volume professionally at a fraction of the cost!

* Customer Service Turnover Rate | Latest Industry Data – Insignia Resources

Why Opus Virtual Offices is the Best Virtual Receptionist for Law Firms & Solo Lawyers

Prestigious glass office building with Opus Virtual Offices branding, lawyer entering, and glowing icons for phone, fax, mail handling, and live receptionist services

Opus offers more than just receptionist support—it provides a complete virtual office identity tailored to your law firm’s needs. Whether you are a law firm start-up,Lawyer transitioning to remote or hybrid work, or an established Law practice, here is why it is the best virtual receptionist for lawyers and law firms:

1. Unlimited Live Call Answering

Opus offers unlimited US-based Live Call Answering for law firms! All incoming calls are greeted professionally with a customized greeting, answered in your firm’s name, and routed properly. This enhances your client’s experience while freeing attorneys’ time to focus on billable work.

2. Call Forwarding and Voicemail-to-Email

Your law firm’s calls are transferred to you, your law partners, or paralegals. If missed, voicemail messages are instantly emailed or texted, so no inquiry by potential clients is lost.

3. Dedicated Phone, Fax, and Business Address

The Opus VO Package includes a professional business number, fax line, and a prestigious office address—ideal for solo attorneys, law firm startups, lawyers transitioning to hybrid or remote legal services or established firms expanding their practice.

4. Mail-Handling Services

Opus provides comprehensive mail-handling services that help your law firm stay organized while maintaining professional communication.

With a virtual office at Opus VO, your mail and packages are sent to the office’s address. Our staff safely stores your items until you are ready to pick them up. You can either collect them in person or have them forwarded to a different address.

5. Client Intake & Message Taking

Through Opus’s platform, live receptionists can take written messages and deliver them via your preferred communication method. They can manage client intake and forward leads directly to the appropriate paralegal or attorney. This streamlines administrative tasks and helps improve lead conversion.

6. Cost-Effective and Transparent Pricing

According to Glassdoor, the base salary of a legal receptionist in the U.S ranges from $38K – $56K/yr, sometimes more depending on the state you live in. * Salary: Legal Receptionist in United States 2025 | Glassdoor

At just $99/month, Opus VO offers predictable pricing without hidden fees. Compared to in-house receptionist support, this makes Opus one of the most cost-effective solutions in the legal industry!

How Opus Compares to Other Virtual Receptionist Services

Justice scale comparing expensive in-house receptionist with affordable $99 per month Opus Virtual Office receptionist hologram

Providers like Ruby Receptionists, Smith.ai, Nexa, and Back Office Betties do specialize in answering services for lawyers. Many of them offer after-hours, live chat, appointment scheduling, or integration with legal software. However, these features come at a steep price point.

Opus Virtual Offices sets itself apart with its combination of:

  • A prestigious physical office address.
  • Full phone, fax, and mail handling.
  • Reliable virtual receptionist service at a flat monthly rate.
  • Call routing based on your terms and needs.
  • Easy-to-use mobile app for outbound calls.
  • Affordability, especially for law firm start-ups and remote or hybrid Lawyers. 
  • Your choice to personalize additional premium services. 

For many firms, Opus provides the right level of service without overpaying for features they don’t need.

Why Your Law Firm Should Use a Virtual Receptionist

Choosing the right receptionist for your law firm can improve your client experience, save time on administrative tasks, and boost productivity. When you use a virtual receptionist like Opus VO, you enable your attorneys to focus on billable work while live receptionists manage calls to the appropriate people while providing excellent customer service.

The result: a more professional image and higher client satisfaction that truly meets your firm’s specific needs.

Conclusion: Opus Virtual Offices Is the Best Virtual Receptionist for Lawyers

For attorneys seeking the best virtual receptionist to match their law firm’s needs, Opus Virtual Offices delivers. From call answering and routing to managing voicemails, mail handling, and predictable pricing, Opus provides everything a modern law firm needs to thrive in today’s competitive legal industry.

Instead of hiring a full-time in-house receptionist, attorneys can rely on Opus VO to protect their professional image while giving them more time to focus on their caseloads and legal practice.

Opus Virtual Offices is more than just another virtual receptionist answering phone calls —it is the best virtual receptionist option for established law firms, independent lawyers, and law firm start-ups who want reliability, professionalism, and value.